Who is the financial arbitrator?
A key role of the Financial Arbitrator is to provide for accelerated, free of charge ...learn more …
Questionnaire
137 participants took part in the public survey. It is dificult to repay a consumer credit for 68 participants, it is not dificult for 36 participants and 33 participants have not a consumer credit.
A Guide to lodging a petition for instituting a proceeding
Use this guide to sending your petition to the Financial Arbitrator.
What to do if? and how does it work?
Kindly do not hesitate to approach us with any query you may have on the banking issues. Our staff members will be happy to respond to our questions.
Find a procedure how to act in such a situation.
News
Examples of settled disputes
This section serves to give you an idea how separate disputes have been resolved.
- An debit card abused with vendors
- A debit card abused at an ATM
- Internet banking
- domestic transfer-payment of saving for building purposes
- domestic transfer - non-execution of request for cancellation of right disposal to the account
- use of a payment card in an ATM
- remote use of an electronic payment instrument
