Office structure

The Financial Arbitrator Office service is provided by 6 staff members. The below chart shows the organisational structure of the Office. This section also contains details of separate staff members of the Office.

  Czech Financial Arbitrator Dr. Ing. František Klufa

Education:

• Czech University of Life Sciences Prague, Faculty of Engineering, graduated (Ing. title) (1992)
• Czech University of Life Sciences Prague, Faculty of Engineering, postgraduate PhD. course (Dr. title) (1995)
• during the postgraduate course at CZU Prague, a university course at the Institut für Landtechnik Bonn

Courses:

• Credit products
• EU Structural Funds and their use
• Project funding
• Medium entrepreneurs
• Small enterprise support
• ČMZRB - functions and types of aid to the entrepreneurial sector
• Double and single entry accounting
• Presentation for international audiences - Milano, Italy
• Payment systems of banks - IBIS, MIDAS, KOSIS, KLIENT, EUROSIG etc.
• Manager and his career
• Legal basics for bankers
• Management of business meetings
• Classification of receivable funds
• Staff assessments
• Trade finance
• Time management

Professional experience:

• Československá obchodní banka a.s. - Loan sales manager (1995 - 1996)
• DID DEUTSCH INSTITUT Frankfurt am Main (1995) - German intensive language course, banking focus
• Prager Handelsbank Frankfurt am Main (1995) - business placement
• Schweizerische Bankgesellschaft Zurüch (1996) - business placement
• Sparkasse Mühlviertel West banka a.s. - Credit Department Manager and Deputy Executive Officer (1996 - 2000)
• eBanka, a.s. - Regional Executive Officer, South Bohemia (2000 - 2003)
• Živnostenská banka, a.s. - Executive Officer, South Bohemia Regional Branch, corporate banking (2004 - 2007)

Other activities:

• Member, Financial Market Committee, advisory body to the Bank Board of the Czech National Bank
• Member, FiN-NET network (established at the European Commission in Brussels; associates national institutions across the European Economic Area set up to act in out-of-court settlement of disputes between consumers and financial services providers)
• Chairman, Czech Financial Academy, the expert academic evaluator panel of Zlatá koruna, the best financial product competition
• Permanent Guest, Standing Commission on Banking at the Chamber of Deputies of the Czech Parliament
• Permanent Guest, Sub-Committee on Consumer Protection at the Chamber of Deputies of the Czech Parliament
• Expert partner, Czech AFIZ Project for "Improved and enhanced professional adaptability of financial intermediaries and financial advisors"
• Member of examination commissions, external examiner or supervisor for diploma theses at the University of South Bohemia in České Budějovice
• Member of examination commissions, external examiner or supervisor for diploma theses and final student scientific competition works ("SVOČ") at Soukromá vyšší odborná škola and Obchodní akademie in České Budějovice
• Member, GAČR (Czech Science Foundation)
• lecturing and publication activities on banking
• participant in seminars/workshops of and subscriber to publications of the Centre for Economics and Politics (CEP)

Miscellaneous:

• German, English, Russian speaker
• his key interests are devoted to the family and children - daughter Barbora (1997) and son Jakub (2006), sports (golf, lawn tennis, ice hockey, skiing), professional literature

František Klufa was elected to the Financial Arbitrator post by the Chamber of Deputies of the Czech Parliament, Resolution No 452/2007 of 25 October 2007. His 5-year term in office commenced as of 2 January 2008.

Deputy Financial Arbitrator JUDr. Petr Scholz

born 8 May 1956, married, two children

Education:

• Law Faculty, Charles University (1980)
• Charles University Prague, doctoral examination (Juris Doctor) (1982)
• Czechoslovak State Bank, special examination in controlling administration (audit consultant, 1986)
• individual fellowship, foreign bank, Spain (1991)
• Czech Commercial Lawyers Chamber, professional certification exam, attorney in law (1994)
• Fellowship, investment banking and capital markets, hosted by USAid, USA (1996)
• Fellowship, European Commission, Directorate-General for the Internal Market and Services, Brussels, Belgium (1999)
• training for banking sector regulators, organised by the World Bank, Financial Sector Development Group, Washington, USA (2002)
• certified Compliance Manager (2006)

Professional experience:

• Czechoslovak State Bank - Czech National Bank: Officer in Foreign Exchange Administration, Head of Regional Control Department, Legal expert in the Banking Supervision Department;
• Česká státní spořitelna, Head of the Foreign Exchange Department;
• Československá obchodní banka a.s. - Expert assistant to Director, Strategies and Marketing Department;
• Konsolidační banka - Advisor to CEO; Director, Legal Department;
• Prior to his election as the Deputy Financial Arbitrator, he worked with the Czech Ministry of Finance as the Deputy Director, Financial Market and Banking Department, and Head, Banking Unit. He was the Ministry's sponsor in charge of newly prepared legislation to lay down the activities of banks and financial institutions. On behalf of the Ministry, he attended sessions of the OECD Financial Markets Committee in Paris and meetings of selected commissions of the Czech Government Legislative Council, committees and commissions of the Chamber of Deputies and Senate on banking.
• The Prime Minister and Minister of Justice appointed him a member of the Working commission on financial law of the Government Legislative Council, on which he sat during 2003 - 2004. In 2004 - 2006, he was a member of the expert group to the Deputy Prime Minister and Minister of Justice. In 2006 - 2007, he was an external member of the Department of Financial Trading of Bankovní institut vysoká škola, a.s.

Publications:

Publishes articles on finance in the professional periodicals specialised in commercial and financial law. Domestic lecturing activities:
Lectures for financial experts, e.g. for the Czech Economic Chamber, workers of banks, civic associations on consumer protection etc.

International lecturing activities:

Banking lectures in various international conferences in Italy, Ukraine, in training events organised by the International Monetary Fund in Vienna etc.

Other activities:

Sworn expert in monetary and insurance business, specialised in payment systems, numismatics (coins, medals etc.) and notaphilia (paper checks, securities etc.).
Petr Scholz was elected to the Deputy Financial Arbitrator post for the second term by the Chamber of Deputies of the Czech Parliament on 6 December 2007 and his term commenced as of 6 March 2008.

Legal Expert Mgr. Zuzana Hornychová

Pursuant to Act No. 229/2002 Coll., on financial arbitrator, she has been assigned investigations into the merits with relevant institutions.
She graduated from the Law Faculty, Charles University Prague in 1981. She worked with the foreign trade companies Strojimport and Pragoexport, a.s. From 1994, she worked with Česká spořitelna, a.s., her last position having been the Foreign Payments Methodologist.  While with Česká spořitelna, a.s., she was also an internal lecturer on international payment systems.

  
Specialist Methodologist Ing. Iveta Walterová

Pursuant to Act No. 229/2002 Coll., on financial arbitrator, she has been assigned investigations into the merits with relevant institutions.
She graduated from a master study programme, Finance branch at the Bankovní institut vysoká škola, a.s.,  in 2009. 

She worked with the State Pedagogic Publishing House and then in the corporate sector. From 1997 on, she has been employed with the Czech National Bank (until 2003, she was a member of the Banking Supervision Department). 

Specialist Methodologist Tomáš Landrichter

Specialist Dana Klofáčová

Provides for communication with foreign partners, in particular FIN-NET network members, gives basic information in response to requests and runs the organisational side of the Office operation.

She completed a secondary economic school, worked with Čechofracht and Supraphon companies, later on in the corporate sector.

Specialist Ing. Běla Fialová

Pursuant to Act No. 229/2002 Coll., on financial arbitrator, he has been assigned investigations into the merits with relevant institutions. Provides for communication with foreign partners, in particular FIN-NET network members, gives basic information in response to requests and runs the organisational side of the Office operation.