Today is 11.3.2010

Who is the financial arbitrator?

A key role of the Financial Arbitrator is to provide for accelerated, free of charge ...learn more …

Questionnaire

Is it difficult to repay a consumer credit for you in this time (the economic depression)?
46%yes
(46%)
27%no
(27%)
(26%)
Correct answer for the previous questionnaire
From 277 participants in the public survey 141 read bank´s terms and conditions before signing the contract, 71 participants read it after signing and 65 participants read it only in the case of dispute with the bank
Only in Czech version.
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A Guide to lodging a petition for instituting a proceeding

Use this guide to sending your petition to the Financial Arbitrator.

ASK THE ARBITRATOR

Ask the arbitrator

Use our form and aks the arbitrator about banking

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What to do if? and how does it work?

Kindly do not hesitate to approach us with any query you may have on the banking issues. Our staff members will be happy to respond to our questions.

Find a procedure how to act in such a situation.

News

Examples of settled disputes

This section serves to give you an idea how separate disputes have been resolved.

- An debit card abused with vendors
- A debit card abused at an ATM
- Internet banking

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